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Student Care Network

COVID-19 Local and National Resources

General Resources

WA211

2-1-1 is a free confidential community service that connects people to the local services they need, including utility assistance, food, housing, health, child care, after-school programs, elder care, crisis intervention and much more. Dial the three digit number 2-1-1 on your phone or find help here.
Website: wa211.org

Washington State Department of Financial Institutions

List of financial resources for Washington consumers impacted by the Coronavirus.
Website: dfi.wa.gov

Employment Security Department, COVID-19 (coronavirus) update 

Emergency rules have been adopted for workers and employers affected by COVID-19. If you are temporarily laid off due to COVID-19, please take a look at this page for the most recent information.
Website: esd.wa.gov

Mental Health Crisis Resources

National Alliance on Mental Illness

Call 1-800-950-NAMI (6264) or Text "NAMI" to 741-741 to connect with a trained crisis counselor to receive free, 24/7 crisis support via text message.

National Suicide Prevention Hotline

Call 1-800-273-8255. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.

  • Transportation

    Transportation

    Hertz

    One-way rental rates start at $9.99 per day so students can pick up near school and drop-off near their homes or desired destinations.
    Website: hertz.com
    Phone: (800) 654-4173

    U-Haul

    Website: uhaul.com
    Phone: (800) 468-4285

  • Utilities

    Utilities

    Avista Utilities

    Due to Governor Inslee's Proclamation 20-23.8, utilities late fees and shutoffs have been suspended. This arrangement is set to expire October 15 unless extended. Customers facing financial difficulties are encouraged to contact Avista at (800) 227-9187.

    See Avista's COVID-19 response.
    Phone: (800) 227-9187

    Spectrum

    As of Monday, September 21, Charter Communications Inc.: 

    • Relaunched its Remote Education Offer providing free Spectrum Internet – with speeds up to 200 Mbps in most markets – and WiFi access for 60 days to households with K-12th graders, college students and/or educators. The promotion is available for customers who live in a Spectrum market and do not currently have Spectrum Internet services. To enroll, new customers can call 844-310-1198 and a free self-installation kit will be provided. 
    • Introduced Spectrum Internet Assist (SIA), its high-speed, low cost broadband program available to eligible low-income households and seniors. SIA includes a free internet modem, high-speed data at 30 Mbps, no data caps or contracts, and optional in-home WiFi service for an additional $5/mo.
    • Spectrum does not have data caps or hidden fees.

    See the full press release.
    Phone: (855) 707-7328

    Verizon

    • Starting July 1, customers who signed up for the Pledge--a commitment to not terminate service or charge late fees for customers who notified Verizon of their inability to pay because of the pandemic--will automatically be enrolled in our Stay Connected repayment program to provide options to stay connected. We’ll continue to work with customers to provide the best financial options available now and moving forward.
    • Starting April 3, Verizon will also offer a new affordable internet option for low-income households. New registrations will be accepted for the remainder of 2020. 

    See the full press release.
    See Verizon's COVID-19 response.

    Customer inquiries can be answered by using the following links:

    Comcast

    The following are available through Comcast:

    • Support For University Students: Xfinity is offering eligible university students who live in our service areas and need internet service a Visa prepaid card worth about two months of internet service. No upfront fees, no installation costs.
    • Free Xfinity WiFi For Everyone: Xfinity WiFi hotspots located in businesses and outdoor locations across the country are available to anyone who needs them for free – including non-Xfinity internet subscribers – through the end of the year.

    See Comcast's COVID-19 response.

  • Food Delivery

    Food Delivery

  • WSU Pullman Resources

    General Community Resources

    Local Restaurant Delivery/Take-Out List

    The Pullman Chamber of Commerce has created a Google Doc that provides updates on local food businesses, including which are providing delivery and/or take-out and hours of operation. Some deliveries may be free.

    Website: docs.google.com/document

    Local Retail Service and Promotions Updates

    The Pullman Chamber of Commerce has created a Google Doc that provides updates on Pullman retail locations, including which stores are open or closed, protocols for shopping (such as in-store, delivery, curbside, or online), hours of operations, and any deals or promotions.
    Website: pullmanchamber.com/business-information/covid-19/updates-from-pullman-regional-businesses/

    Pullman Radio

    Pullman Radio's website highlights a variety of community resources and provides daily updates.
    Website: pullmanradio.com

    Food Assistance

    Community Action Center (CAC)

    The CAC is offering curbside food assistance. If you are from a household in need of food assistance, you should begin to arrive at the center between 11 a.m.-1 p.m. on Wednesdays and 2-4 p.m. on Thursdays. 
    When you pull into the driveway, you will be greeted by someone who will check you in through your driver's side window. They will ask for your name, the number of people in your household, and any cultural or allergen restrictions. You will be directed to park in a numbered parking spot, and someone will bring you items from the pantry.

    The CAC lobby is currently closed to the public. You can call for questions or to make an appointment at (509) 334-9147.
    Website: cacwhitman.org
    Address: 350 SE Fairmont Road, #1, Pullman WA 99163
    Phone: (509) 334-9147

    Grocery Stores

    Safeway

    Safeway in Pullman offers online shopping and grocery pickup. There are also select delivery locations in the Pullman community.
    Website: local.safeway.com

    Walmart

    Walmart offers online shopping available with pickup. There are select delivery locations within the Pullman community.
    Website: grocery.walmart.com

    Dissmore's IGA

    Dissmore's typically charges $9.95 for grocery delivery and $4.95 for pickups. Your first three deliveries or pickups are free.
    Website: dissmores.com

    Transportation

    College Cabs LLC

    College Cabs is still offering delivery of items like food for a fee based on your location. Due to the pandemic, the company is not guaranteeing 24-hour coverage at this time.
    Website: facebook.com/MyCollegeCabs
    Phone: (855) 829-4487 

  • WSU Spokane Resources

    General Resources

    Greater Spokane Valley Chamber of Commerce

    Contains a collection of resources available to Spokane residents. This site will be updated as more resources are added. See below for specifics.
    Website: spokanevalleychamber.org/covid-19-information

    Innovia Foundation

    The COVID-19 Response and Recovery Funds will rapidly deploy resources to community-based organizations at the frontlines of the region’s coronavirus outbreak in Eastern Washington and North Idaho.
    Website: innovia.org/covid19

    Spokane Regional Health District

    Website: srhd.org

    COVID-19 Emergency Coordination Center

    Website: spokanecounty.org/4572/COVID-19

    The Fig Tree Resource Guide

    Website: thefigtree.org/connections/resources/2020-Covid-19.pdf

    Food Assistance

    Spokane and regional school districts

    Information and food pick-up locations are available through these school districts: Spokane Public Schools, Central Valley School District, East Valley School District, West Valley School District, Mead School DistrictCheney Public Schools, Medical Lake School District, Pullman Public Schools, Moses Lake School District, Coeur d’Alene Public Schools, Moscow School District.

    2nd Harvest

    Food banks are considered an essential service, like grocery stores, and can remain open during the COVID-19 pandemic. If you need food assistance, you can still visit your local food bank for help. Please call first, as some food banks are modifying their hours of operation to comply with social distancing recommendations. Click here to find your local food bank.
    Website: 2-harvest.org

    Utilities

    City of Spokane Water Department

    Due to Governor Inslee's Proclamation 20-23.8, utilities late fees and shutoffs have been suspended. This arrangement is set to expire October 15 unless extended.
    Website: my.spokanecity.org/publicworks/utility-billing

    Grocery Stores

    Check your local store to inquire about online ordering and delivery options.

    Food Delivery

    City of Spokane

    The City of Spokane announced they are reserving on-street parking in metered areas that allow citizens and delivery drivers to park for free for 10 minutes to pick up to-go orders. Bright yellow signs on parking meters will identify those free spaces designed to encourage and facilitate the adjustments local restaurants and retailers are having to make during this time. #OrderUpSpokane
    Website: spokanevalleychamber.org/covid-19-information

    Additional Links

    Spokane County Sheriff's Office

    Website: spokanecounty.org/1080/Sheriff 

  • WSU Vancouver Resources

    General Resources

    Greater Vancouver Chamber of Commerce

    Contains a collection of resources available to Vancouver residents. This site will be updated as more resources are added. See below for specifics. 
    Website: vancouverusa.com/covid-19

    Community Foundation of Southwest Washington

    Managed by the Community Foundation for Southwest Washington, this fund will provide flexible financial support to trusted nonprofit partners across our region who are responding to increasing needs as a result of the coronavirus (COVID-19).
    Website: cfsww.org/nonprofits/sw-washington-covid-response-fund

    Clark County Public Health

    Website: clark.wa.gov/public-health/novel-coronavirus

    Transportation

    Food Assistance

    WSU Vancouver and Community Food Pantries

    Website: studentaffairs.vancouver.wsu.edu

    Utilities

    Due to Governor Inslee's Proclamation 20-23.8, utilities late fees and shutoffs have been suspended. This arrangement is set to expire October 15 unless extended.

    Clark Public Utilities

    Disconnections have been suspended and no customers are without power or water. Any customer experiencing hardship should contact Clark Public Utilities.
    Criteria for payment assistance programs has been expanded and customers experiencing immediate financial crisis should call. But again, only vacant properties are being disconnected (when requested, for safety) – customers will not have power or water disconnected for any reason other than safety during this time of public health-recommended social distancing.
    In-person customer service is closed but phone, email and online options are available 24/7.
    Website: clarkpublicutilities.com

    Food Assistance

    Meals on Wheels

    For 50 years, Meals on Wheels People has been meeting the social and nutritional needs of older adults. They serve meals at a dozen dining centers in Multnomah, Washington, and Clark counties and volunteers deliver Meals on Wheels to homebound elderly.
    Website: mowp.org

    Takeout Delivery List

    List of takeout and delivery options that are currently offered in the Vancouver area.
    Website: vancouverusa.com

  • WSU Tri-Cities Resources

    General Resources

    Pasco Chamber of Commerce

    Website: pascochamber.org/covid-19-pandemic-resources.html

    Tri-City Regional Chamber of Commerce

    Below you will find a resources list that is updated weekly.

    Website: tricityregionalchamber.com/uploads/1/3/3/3/133300723/9-28-20_covid-19_business_resource_guide.asd.pdf

    West Richland Chamber of Commerce

    Website: westrichlandchamber.org

    Tri-Cities Hispanic Chamber

    Website: tchispanicchamber.com

    United Way of Benton and Franklin Counties

    Website: unitedway-bfco.com

    Food Assistance

    2nd Harvest Tri-Cities

    Website: 2-harvest.org

    Tri-Cities Food Bank

    Website: facebook.com/tricitiesfoodbank

  • WSU Yakima County Extension Resources

    General Resources

    WSU Yakima County Extension

    Updates to services from the extension in response to COVID. 
    Website: extension.wsu.edu/yakima

    ​Yakima Health District

    Website: yakimacounty.us/2323/COVID-19

    Greater Yakima Chamber of Commerce

    Website: yakima.org/about/news/covid---19-resources

    Yakima County Development Association

    Information about COVID response by and for small businesses in Yakima.
    Website: chooseyakimavalley.com/covid19

    Yakima Herald

    News and updates on COVID in Yakima and on a national level.
    Website: yakimaherald.com/special_projects/coronavirus

    One America

    A compilation of COVID resources designed specifically for immigrants (documented and undocumented)
    Website: weareoneamerica.org

    Washington State 211 COVID call center and chat

    Website: wa211.org/news-and-information

    City of Yakima

    The City of Yakima’s hub for COVID updates and resources.
    Website: yakimawa.gov/media/news/category/covid-19

    Yakima Valley Community Foundation

    Website: yakimavalleycf.org/COVID-19Resources.aspx

    Transportation

    Yakima Transit

    Updates and tips regarding public transit. Yakima Transit continues to disinfect their vehicles on a daily basis.
    Website: yakimatransit.org

    Food Assistance

    Yakima Rotary Food Bank

    Compilation of food banks in the greater Yakima region.
    Website: yakimarotaryfoodbank.org

    Utilities

    Pacific Power

    Due to Governor Inslee's Proclamation 20-23.8, utilities late fees and shutoffs have been suspended. This arrangement is set to expire October 15 unless extended. In the meantime, call them anytime at 1-888-221-7070 to get help and ask questions.
    Website: pacificpower.net

    Additional Resources

    Yakima School District COVID response page

    Information on child care, food distribution and student learning in response to COVID.
    Website: yakimaschools.org/covid-19

    United Way of Central Washington

    Support for food insecurities, education interruptions, employment reductions, housing vulnerabilities, medical access, business disruptions.
    Website:
    uwcw.org